Pivot Point is a group of business, software & process consultants who will

turn your technology investment into a competitive advantage.

We focus on 2 things EVERY business in the world has to do extremely well...

Business Applications

Better Change™

are just a few of the companies who've already learned. . . 

What makes us different.

We call it Better Change™. It’s an amazing set of proprietary tools, techniques, and methodologies that tracks and monitors pivots, showing you how and where your business is changing over time. This gives your organization the ability to maximize efficiency by identifying and working on the right things at the right time with the right people. You’ll have the insight you need to adjust, focus, and fine-tune your efforts and resources to better reach your organizational GOALS.

Why it works.

We translate. There can often be communication / understanding disconnects between organizational parts; for example, the business side to the technical side and vice-versa. We bridge those gaps, so that everyone has a common understanding of the company’s goals and objectives, as well as knowledge of the best organizational resources to address any issue.

We create value. Value is lost when the technical personnel (accountants, engineers, IT teams, programmers, application functional specialists, etc.) can’t successfully explain to the business personnel what they're trying to accomplish, and vice-versa.

We focus on people. Unlike traditional business models, we believe that the “Business Process + People” gives an organization its competitive advantage, not necessarily its product.

Who we work with.

Our clients include manufacturers, distributors, contractors, property managers, professional service providers, and other businesses. Whether your organization is large, medium-sized, or small, we specialize in working well with the business people at every level. After all, we’re business people at heart, so we understand business people.

What we do

Business Application Consulting

  • Business Application (Software) Selection
  • Assessments - Application Suitability to Task
  • Solution Architecture & IT Strategy
  • Implementation Program & Project Management
  • Application Optimization / Re-implementation

An independent and unbiased approach to business application selection.  Naturally focus you and your organization on what's most important to them and your success.

Better ChangE™

An approach to problem solving you and your people use every day.

  • Business Process - Document and Improve
  • Change Management
  • Merger & Acquisition Consulting
  • Acquisition Integration
  • Financial or Operational Restructuring

Our clients describe our work the best


Jon was instrumental in helping us drive the ERP selection process in a way that allowed our primary stakeholders to participate in the evaluation and gain their buy in for the final decision. Jon worked with our teams to help document, prioritize, and articulate complex requirements to the various ERP vendors so that they could demonstrate their ability to meet our needs. His role as an objective third-party liaison/solution architect saved us time and made us more confident in our final decision. We have been on Dynamics AX for 2 years, incurred our largest sales to date, and we are very pleased with the results we have achieved.

Sally  P.

Director IT


Jon brings a unique blend of skills that come from various disciplines – IT, finance, and general business acumen/best business practices. This rare combination of talents creates a distinctive perspective that adds value throughout the company. I had the opportunity to work with Jon for approximately 18 months and cannot begin to explain the numerous ways he benefited our organization and myself personally.

Don H.


While working with Jon, I valued his inquisitiveness, professional skepticism, independent thought (centered on fact-based reasoning), his ability to transition smoothly between heavy analytical thinking & lighthearted banter (in other words, Jon doesn’t get caught up in the “work” of the task at hand at the expense of taking joy in the company of the people around him) and a conviction that doing/advocating for the right thing has value in and of itself.

This comes from my experience of Jon as a problem solver at his core. He has a love of solutions of all kinds, not necessarily system or process based.

Chris H.
Business Architect

Industry Expertise


  • Engineer-to-Order
  • Configure-to-Order
  • Discrete Manufacturing
  • Project-based Manufacturing
  • Warranty, Service, Repair, and Maintenance


  • Multi-Warehouse System
  • Inventory Control and Management
  • Trunk or Truck Stock Inventory Scenarios
  • Vendor Managed or Consignment Inventory


  • Insurance / Financial Services
  • Project-based Services
  • Long-term Care Services

Our Fields of Expertise